Privacy Policy

WeFund Mortgage Corporation ("WeFund," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, store, and protect information when you visit our website, submit a form, apply for a mortgage, communicate with us, or otherwise use our services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect information you provide directly to us, information collected automatically through your use of our website, and information from third parties as permitted by law.

Information you provide directly

This may include:

• Name
• Email address
• Phone number
• Mailing address
• Date of birth
• Employment and income information
• Mortgage and property-related information
• Documents and information submitted during a mortgage inquiry or loan application
• Any other information you provide through forms, portals, email, phone, SMS, or other communications

Information collected automatically

When you use our website, we may automatically collect certain information, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Time spent on pages
• Referring website
• Clicks, interactions, and usage data

Information from third parties

We may receive information from service providers, credit reporting agencies, loan origination systems, analytics providers, marketing platforms, and other third parties involved in operating our business or supporting the mortgage process.

2. How We Use Your Information

We may use your information to:

• Respond to inquiries
• Provide mortgage-related services
• Process and manage loan applications
• Communicate with you about your inquiry, application, or loan process
• Send important updates, reminders, and customer care communications
• Provide support and respond to requests
• Improve our website, products, services, and user experience
• Maintain security and prevent fraud
• Comply with legal, regulatory, and compliance obligations
• Enforce our Terms of Service and other agreements

3. SMS Communications and Opt-In

If you provide your mobile phone number and give consent to receive text messages from WeFund Mortgage Corporation, we may send you SMS messages related to your mortgage inquiry, loan application, loan status, document requests, appointment coordination, appraisal scheduling, processing updates, and other customer care communications.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP or contact us using the contact information listed below.

Consent to receive SMS messages is not required as a condition of obtaining a loan, any other service, or purchasing any property.

4. How We Share Information

We may share your information as reasonably necessary to operate our business, provide services, and comply with law. This may include sharing information with:

• Service providers and vendors that help us operate our website, systems, communications, and services
• Loan origination, processing, underwriting, servicing, closing, compliance, and operational partners
• Title, escrow, appraisal, credit reporting, insurance, and verification providers
• Regulators, law enforcement, or government authorities when required by law
• Professional advisors, auditors, and legal counsel
• Successor entities in connection with a merger, acquisition, sale, or business transfer

5. No Sharing of Mobile Information for Marketing

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except with vendors, platform providers, or subcontractors who help us deliver text messages, provide customer support, or operate our communications systems.

6. Cookies and Tracking Technologies

We may use cookies, pixels, web beacons, analytics tools, session replay tools, and similar tracking technologies to:

• Operate and improve our website
• Remember preferences
• Understand website traffic and usage
• Analyze trends and performance
• Improve marketing effectiveness
• Enhance user experience and security

You may be able to control cookies through your browser settings. Disabling cookies may affect certain website features or functionality.

7. Data Security

We use administrative, technical, and physical safeguards designed to help protect personal information from unauthorized access, disclosure, alteration, or destruction. While we take reasonable steps to protect information, no transmission over the internet or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and maintain business records.

9. Your Choices and Rights

Depending on your location and applicable law, you may have the right to:

• Request access to certain personal information we hold about you
• Request correction or updating of your information
• Request deletion of certain information, subject to legal or contractual limitations
• Opt out of certain communications
• Withdraw consent where applicable

You may opt out of SMS messages at any time by replying STOP. You may also contact us to update your information, request assistance, or ask questions about your privacy rights.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, tools, or services. We are not responsible for the privacy, security, or content practices of third parties. Your use of third-party services is subject to their own terms and privacy policies.

11. Children's Privacy

Our website and services are not directed to children under 18, and we do not knowingly collect personal information from children under 13 through our website. If we learn that we have collected personal information from a child under 18 without appropriate consent, we will take reasonable steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: